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Bit Policy


Bits may be returned following the return policy. If you have placed the bit in your horse’s mouth to check size please let us know so we can properly sterilize it.


The Equestrian Connection & will allow the exchange of merchandise within 30 days of purchase with receipt. The item must arrive in the store within the 30 day period. Exchange, credit or refund amount will be based on the price paid. For return or exchange, the product MUST be in original, new condition, customers must have all original tags, all packaging must be in good condition, no shipping labels, postage, labels or any other written addresses on boxes. If these conditions are not met, a 30% restock fee will be charged. Shipping is not refundable.

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